ONLINE SAFETY

Stay Safer and More
Confident Online

Learn how to recognise common online risks, protect your accounts and personal information, and make more informed decisions when using technology.

You don't need to be a security expert. Understanding a few important warning signs and developing safer everyday habits can help you respond more confidently when something doesn't look right.

Recognise Warning Signs

Learn what to look for in suspicious messages, calls, websites and online requests.

Protect Your Accounts

Understand passwords, verification methods and practical account-security principles.

Make Safer Decisions

Build confidence before selecting links, sharing information, making payments or allowing access to a device.

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Learn the warning signs and develop safer habits for everyday technology use.

Think Before You Select That Link
SUSPICIOUS EMAILS & MESSAGES

Think Before You Select That Link

Unexpected links can appear in emails, text messages, social media and other communications. Learn why checking the context of a message before following its links can be an important online habit.

Guide • 7 min readView Guide
Recognise the Warning Signs of a Scam
SCAM AWARENESS

Recognise the Warning Signs of a Scam

Scams can use urgency, authority, fear or attractive offers to encourage people to act quickly. Learn some of the warning signs that should make you stop and check before taking action.

Guide • 8 min readView Guide
Protect Your Passwords and Accounts
PASSWORDS & ACCOUNT SECURITY

Protect Your Passwords and Accounts

Understand why strong account-security habits matter and why passwords and verification information should be kept private.

Guide • 9 min readView Guide
Unexpected Remote Access Requests
REMOTE ACCESS & TECH SUPPORT SCAMS

Unexpected Remote Access Requests

Someone unexpectedly asking to control your computer should be treated with caution. Learn about remote-access requests and why you should verify who you are dealing with before allowing access to a device.

Guide • 6 min readView Guide

Stop. Check. Then Act.

Many online threats try to create pressure so that you act before you have time to think.

STOP

Don't feel pressured to act immediately.

CHECK

Consider who is contacting you and whether the request makes sense.

VERIFY

Where appropriate, independently verify the request using contact information or channels you already trust.

ACT

Only continue when you are comfortable that you understand what you are doing.

Being cautious is not being difficult. It is perfectly reasonable to stop and check when something doesn't look right.

Explore Online Safety

Spotting Suspicious Messages

Learn common warning signs in unexpected emails and messages.

Protecting Your Accounts

Understand passwords, sign-in security and account protection.

Protecting Personal Information

Learn why personal information should be shared carefully.

Safer Online Payments

Understand some of the risks associated with unexpected payment requests and online transactions.

Using the Web More Safely

Develop better habits when visiting websites, following links and providing information.

Preventing Unwanted Remote Access

Understand why control of your computer should only be provided when you know and trust who is receiving access.

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Online Shopping Safety Checklist

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Why Multi-Factor Authentication Matters

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Something Doesn't Look Right?

If you've received a suspicious message, unexpected request, unusual pop-up or request for access to your computer, don't feel pressured to act immediately.

Stop before providing personal information, passwords, verification codes, payment details or remote access.

About These Resources

Geekify Members Online Safety resources provide general educational information designed to improve awareness and help members make more informed technology decisions. A resource cannot determine whether every individual message, website, caller, transaction or situation is genuine or safe. Where you are unsure about a specific situation, stop before taking further action and seek appropriate assistance. Where financial information or money may be at risk, members should also consider contacting the relevant financial institution through a trusted contact channel.